At Alpha Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information from you:
Name, Mobile number, Email address, Shipping and billing address, Payment details (processed securely through third-party payment gateways), Order history, IP address, browser information, and device information

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send order updates and important notifications.
• To improve our website, products, and services.
• To comply with legal and regulatory requirements.
• To prevent fraud and unauthorized transactions.
  
  

3. Payment Information

All payments are processed through secure third-party payment gateways. Alpha Digital does not store your debit card, credit card, UPI PIN, or banking credentials on its servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Payment service providers.
• Shipping and logistics partners.
• Government authorities or law enforcement agencies when required by law.
• Service providers assisting us in operating our business.

Such parties are obligated to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience.
• Analyze website traffic and usage patterns.
• Remember customer preferences.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal and business requirements.
• Opt out of promotional communications at any time.

9. Third-Party Links

Our website may contain links to third-party websites. Alpha Digital is not responsible for the privacy practices or content of such external websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Alpha Digital reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the contact details provided on our website.

Alpha Digital
Surat, Gujarat, India
Email: alphadigital.ecom19@gmail.com
Phone: +91 9825118194