Refund Policy
At Alpha Digital, customer satisfaction is our priority. We offer a 5-Day No Questions Asked Return Policy to ensure a hassle-free shopping experience.
Eligibility for Returns
- Customers can request a return within 5 days of receiving the product.
- The item must be unused, unwashed, and returned in its original condition with all tags, packaging, and accessories intact.
- Returns requested after 5 days from the date of delivery will not be accepted.
Return Process
- Initiate a return request within 5 days of receiving your order.
- Ship the product back to us using the instructions provided by our customer support team.
- Once we receive the returned product, it will undergo a quality verification process.
Refund Process
- After successful verification of the returned product, the refund will be initiated within 24 working hours.
- The refunded amount will be credited to the original mode of payment or as otherwise agreed with the customer.
- Depending on your bank or payment provider, it may take an additional few business days for the amount to reflect in your account.
Non-Returnable Conditions
Returns may not be accepted if:
- The product has been used, washed, altered, or damaged by the customer.
- The original tags, packaging, or accessories are missing.
- The return request is made after the 5-day return window.
For any assistance regarding returns or refunds, please contact our customer support team.
Alpha Digital
Committed to providing a seamless and trustworthy shopping experience.