Terms and Conditions

Welcome to Alpha Digital. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

 1. General

  • These Terms & Conditions govern the use of the Alpha Digital website and the purchase of products offered through it.
  • By placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
  • Alpha Digital reserves the right to modify these Terms & Conditions at any time without prior notice.

2. Products

  • We strive to ensure that all product descriptions, images, and prices displayed on the website are accurate.
  • Slight variations in color, design, or texture may occur due to photography, lighting, and screen settings.
  • Availability of products is subject to stock availability.

3. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payment must be completed before the order is processed and shipped.
  • We reserve the right to cancel any order in case of pricing errors, suspected fraud, or unavailability of products.

4. Order Acceptance and Cancellation

  • Once an order is placed, customers will receive an order confirmation.
  • Alpha Digital reserves the right to accept or reject any order at its sole discretion.
  • Orders may be cancelled due to product unavailability, payment issues, or any unforeseen circumstances. In such cases, a full refund will be issued.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Alpha Digital shall not be held liable for delays caused by circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information. Any additional costs arising due to incorrect details provided by the customer shall be borne by the customer.

6. Return and Refund Policy

  • We offer a 5-Day No Questions Asked Return Policy.
  • Customers are required to return the product first. Upon receipt of the returned product, it will undergo a quality verification process.
  • After successful verification, the refund will be initiated within 24 working hours.
  • Returned products must be unused, unwashed, and in their original condition with all tags and packaging intact.
  • Returns requested after 5 days from the date of delivery will not be accepted.

7. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of Alpha Digital and is protected by applicable intellectual property laws.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • Alpha Digital shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, if any, shall be limited to the value of the order placed by the customer.

9. Privacy

  • Customer information provided to us will be used solely for processing orders and improving our services.
  • We do not sell or share personal information with third parties except as required for payment processing, shipping, or compliance with applicable laws.

10. Governing Law

  • These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
  • Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the details provided on our website.

Alpha Digital
Surat, Gujarat, India